The LTSA operates and administers the land title and survey systems in British Columbia, Canada.

UX Strategy & Website Design

The Land Title and Survey Authority of British Columbia (LTSA) needed a new, easy to use website. By eliminating redundancies, revamping site structure, and clarifying navigation we ensured clear pathways to information, products and services for the public.

By evolving the existing LTSA colour palette and typography set we broke the large servings of information. Subtle animations, hover effects and responsive design ensure the user experience is seamless.

Improved usability reduces the volume of calls received and support costs for the organization while increasing customer satisfaction.